BUSINESS CONSULTING GROUP, LLC
Envision Business Strategy, Develop Business Plans and Solve Business Problems
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STRATEGY AND PLANNING - Illustrative Accomplishments

Strategy and Planning

Directed the efforts to refocus the business of a very early stage online, science education company. This required a complete rewrite of the business plan and creation of new financial projections, as well as construction of a new chart of accounts. Worked with the accountants and legal team to revalue the company and begin a new and larger round ($1 million to $2 million) of private equity financing. Result: Positioned the company for a greater potential for success.

Strategic Planning and Acquisitions

As CFO, partnered with the CEO and management team in the strategic planning and acquisitions of a $200 million business. Determined the driving force (Customer Intimacy) and the top five Key Initiatives for the business. This was tied into the Operational planning level and reviewed over a two-year period to ensure alignment of strategy with day-to-day operations. Participated in the due diligence and valuation of successively larger acquisitions of $20 million, $60 million and $200 million. Led the integration of all the financial functions, systems and processes. Result: Market share grew from 15% to 35%.

Business Planning, Corporate and Financial Infrastructure

In the late fall and early winter of 2001-2002, created the corporate and financial infrastructure of a start-up biotechnology company. Worked with the founder and chief scientist to create a business plan and model in order to launch a business based on the founder’s proprietary knowledge and science. Result: Financial statements have been prepared. A private placement memorandum was drafted and is currently being used to raise $700,000 in convertible preferred equity with angels and venture capitalists.

Internet Planning

Led management team of a $200 million metal fabricator and distributor in defining plans and requirements for new website. Project included interviewing and facilitating meetings with executives and department managers; gaining consensus on the website’s scope, functions and look-and-feel. Result: A working prototype of website that included all design decisions was created several days after the project’s initiation and evolved throughout the project. This approach ensured a clear understanding by all participants.

Strategic and Business Planning

At the request of the CEO of a privately held, $50 million national pharmaceutical and drug compounding company, facilitated three, tri-annual, multi-day, strategic planning retreats with the owner, CEO and executive leadership team. The first retreat addressed the owner's vision for the company versus where the management team thought the company should go. The facilitating challenge of the first retreat was getting the owner to be open with his ideas and not react negatively to questions or criticism while simultaneously encouraging the executives to put forth their ideas and concerns. Once the vision was established a Strength, Weaknesses, Opportunities and Threats (SWOT) analysis was performed. Finally, a series of task-level, multi-year, if necessary, financial and operational project plans were prepared. Each plan included budgets and the assignment of the executive responsible for completing the project. The two subsequent retreats were follow-ups that adjusted the vision to reflect changes in the business, the competition and the economy; as well as, evaluating and adjusting existing projects and creating new ones where necessary. Result: The company was changed from an opportunistic acquirer of industry-related businesses into a focused healthcare holding company that would organically grow and purchase competitors when presented with a good-value while, if necessary, sell subsidiaries and/or divisions that were not able to maintain profitability established thresholds or lost their strategic fit with the rest of the company.

Business Planning

Coached the founder and CEO of a start-up recreational boat building company in establishing and starting the company. The engagement included formulating a business plan, establishing operating budgets, preparing cash flow projections, initiating production cost accounting and automating the bookkeeping. Result: By understanding underlying costs, the CEO was able to establish a profitable selling price for each model.

Project Management, Process Reengineering, Application Evaluation, Change Management

Led the management team of a national surgical product manufacturer during its selection and implementation of an integrated order entry, manufacturing and financial system. Re-engineered almost every existing business process in support of the new ERP system. Result: Improved productivity and interdepartmental communication by removing non-value-added, difficult, error-prone manual processes, thereby decreasing order fulfillment time, raw materials inventory and financial closing cycle days.

Strategic Planning

Led management team of a division of an international agricultural products company in defining a five-year profit growth plan. Facilitated video conference planning sessions with managers from three continents; assisted in development of operational, financial, and technology plans; defined criteria for success; assisted in monitoring progress for initial 6 months of changes.
Result: Costs were reduced in areas where global standardization could be implemented. Sales were increased due to improved use of technology and cross fertilization of ideas.

New Implementation Approach

Facilitated the incorporation of a change management plan into a strategic planning process, for a healthcare technology department. Provided guidance in areas of communications, reward systems, and leadership. Facilitated management planning sessions and coached leaders in managing transition. Result: Improved success in implementation of the strategy.

Business Planning for Financing

Assisted an entrepreneur who wanted to substantially grow his high-risk loan servicing business. The business was debt consolidation and reduction. The engagement consisted of developing an Economic Model of the Business and Preparing a Presentation for Prospective Investors. The economic model addressed the interaction between the business’s three main constituents the Customer, Assure and the Investor. The model enabled changing key variables and assumptions such as: number of customers, average amount of customer debt, trust payment percent, percent participating in loan program, settlement percent, fee percent, marketing cost, investor’s equity percent, investor’s debt amount, investor’s debt interest rate, etc. The Investor Presentation included key slides such as: Description of Business (depict money flow across key participants and components), Key Industry Statistics, individual Cash/Debt Flow Diagrams and Economic Models for the business, Customer and Investor, and, finally, the Proposed Investment Structure. Result: The first draft of the Economic Model and Investor Presentation were completed in eight business days with the subsequent revisions performed over the next two months as the entrepreneur got experience using the Model and Presentation with various investors. The business is servicing customers and looking for more investors to accelerate growth.

Business Planning

Assisted an entrepreneur on growing a musical artist representation agency by providing a business plan template, coaching on how to complete it and critiquing the each component of the plan. The challenge was getting the entrepreneur to focus on those services the entrepreneur was qualified to deliver and then determine how to provide the musician with any missing services that would round out a complete representation service package. Additionally, the engagement included researching competition, identifying possible alliance partners for services not provided and assistance with pricing. Result: The completed business plan outlined a company focused on delivering the services based on the entrepreneur’s core competencies and augmenting those with strategic partners which enabled the owner to better allocate limited capital and available time to the activities that really mattered in achieving success.

Business Strategy and Planning for Internal Start Up

Started up and led new 15-person division within an existing 110-person company that provided contract manufacturing services to emerging high-tech electronics and instrumentation firms - a market growing roughly 20% per year but still a highly competitive one and even more difficult to penetrate. Result: New division was able to win its first major customer with a multi-year $5.25 million contract to build 2500 fiber optic-based devices. Cornerstone account allowed company’s new division to expand into other high-tech ventures to win more non-compete volume manufacturing contracts.

Strategic Planning

Managed strategic planning projects for several Fortune 500 manufacturing and retail clients. Engagements included strategic alignment, critical success factor identification, performance measure definition, strengths/weaknesses/opportunities/threats analysis, resource scheduling, cost estimating and business case development. Result: Using facilitated group work sessions and other planning techniques, usual planning cycles were reduced from months to weeks, the quality of the plans improved and greater consensus was achieved.

Strategic Planning Methodology Process Review

Managed the review of the method used for strategic planning by a top-ten electric utility. Project included a detail assessment of management practices, operational efficiencies and planning procedures. Key areas reviewed procedures, timing, level of employees assigned to the process and organization structure, culture and inter-unit dynamics. Result: Included a comprehensive set of recommendations to improve the strategic planning process of the company and keep the plan updated throughout the year.

Strategic Planning

Led management team of a division of an international agricultural products company in defining a five-year profit growth plan. Facilitated video conference planning sessions with managers from three continents; assisted in development of operational, financial, and technology plans; defined criteria for success; assisted in monitoring progress for initial 6 months of changes. Result: Costs were reduced in areas where global standardization could be implemented. Sales were increased due to improved use of technology and cross fertilization of ideas.

New Implementation Approach

Facilitated the incorporation of a change management plan into a strategic planning process, for a healthcare technology department. Provided guidance in areas of communications, reward systems, and leadership. Facilitated management planning sessions and coached leaders in managing transition. Result: Improved success in implementation of the strategy.

Business Strategy and Planning for Internal Start Up

Started up and led new 15-person division within an existing 110-person company that provided contract manufacturing services to emerging high-tech electronics and instrumentation firms - a market growing roughly 20% per year but still a highly competitive one and even more difficult to penetrate. Result: New division was able to win its first major customer with a multi-year $5.25 million contract to build 2500 fiber optic-based devices. Cornerstone account allowed company’s new division to expand into other high-tech ventures to win more non-compete volume manufacturing contracts.

Not-for-Profit

Led Board of Directors of locally-recognized manufacturers association in creating a three-year strategic plan and one-year operational plan in order to be able to compete for “mind share” with competition from other equally valid civic organizations; remaining on assignment and personally leading charge to increase membership by implementing Board-approved operational plan.
Result: For first time in its 40-year history, Board is in control of what will actually happen to their organization and has developed internal controls and procedures to adjust to membership responses to its own campaign initiatives.

Revenue Enhancement, Process Improvement, Change Management and Turnaround

Led charge for needed change at a 75-year old family-owned industry-recognized firm that had fallen into decline after death of the founder. Working with second generation-ownership to develop strategic business plans, spearheaded key initiatives to overhaul the sales process, to reduce manufacturing and engineering costs, to re-energize company esprit de corps, and to build financial planning systems needed to re-vitalize its ability to compete. Result: Revenues reversed slide from $13 million to $10 million back to $13 million and grew to $17 million along with significantly improved gross and operating margins.

Business, Financial, and Financing Planning

Facilitated creation of five year, look forward planning process for Internet-based, business-to-business software information solutions firm and related financing strategy.
Result: Capitalized company for continued growth through identification of strategic financial partner.

Business, Financial and Financing Planning

Following creation of captive finance entity within wireless telecom infrastructure provider, facilitated development/enhancement of customer business and financial plans with goal of properly capitalizing customer companies for acquisition of investment capital and equipment financing as necessary. Result: Through installation of appropriate strategic planning process in numerous wireless telecom operator entities, created viable and well-financed customers for vendor.

Business, Financial and Financing Planning

As Investment Manager with several private equity/venture capital firms, assisted management organizations of prospective investee companies and existing portfolio companies with development of financially supportable and executable business case strategies. Result: Significant investment value was created and realized in numerous private investment situations.


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